Terms and Conditions

Starling Crew (Pty) Ltd trading as Jetstream Studio
Address: Irene, Pretoria, South Africa
Website: www.jetstreamstudio.co.za
Contact: info@jetstreamstudio.co.za

These Terms and Conditions (“Terms”) govern the provision of photobooth rental and photography services (“Services”) by Starling Crew (Pty) Ltd, trading as Jetstream Studio (“Service Provider”), a company registered in South Africa, to clients (“Client”) booking our Services. By booking our Services, the Client agrees to be bound by these Terms.

1. Services Offered

   1.1. Photobooth Rental Services
   The Service Provider offers photobooth rental services as per the packages listed on www.jetstreamstudio.co.za. Each package includes:

   • • Booth operators

     • Instant printing of photo strips

     • Setup and breakdown of the photobooth

     • Standard backdrop (as listed on the website)

     • Custom photo strip design (subject to specifications in Section 3)

     • Digital gallery with high-quality photos delivered within 2 business days post-event Any additional items or services not included in the selected package will incur additional charges, as agreed upon in writing.

   1.2. Photography Services
   The Service Provider offers photography services booked on a per-hour basis at R800 per hour. Each hour booked includes:

• • The presence of a professional photographer on-site for the duration of the booked hour

  • A set of 25 edited photos delivered digitally for each hour booked. Additional edited photos beyond the included 25 per hour may be purchased at R500 per set of 25 photos.

2. Booking and Payment Terms

• • Deposits
    
    • A deposit of 50% of the total fee is required to secure a booking for either photobooth or photography services. This deposit is fully refundable if the booking is cancelled at least 14 business days prior to the event date.

    • If cancellation occurs within 14 business days of the event, the deposit will be forfeited.

  • Full Payment

• • • Full settlement of the outstanding balance must be made no later than 3 business days prior to the event date.

    • Failure to settle the full amount by the specified deadline will result in the Service Provider not attending or providing services at the event.

  • Extended Services

• • • For photobooth services, if the Client requires the Service Provider to extend services beyond the agreed duration, an additional fee of R850 per hour or part thereof will be charged, payable immediately after the event.

    • For photography services, if the Client requires the Service Provider to extend services beyond the agreed duration, an additional fee of R800 per hour or part thereof will be charged, payable immediately after the event.

  • Additional Photography Purchases

• • • Additional edited photos for photography services may be purchased at R500 per set of 25 photos, with payment due upon order confirmation.

  • Payment Method

• • • Payments must be made via bank transfer to the account details provided by the Service Provider.

3. Photobooth Photo Strip Design

   • The Client may request a customized photo strip design for photobooth services, provided the design fits on a 4 x 6 inch photopaper and leaves sufficient space for the photographs.

   • The Service Provider will provide a proof of the design for Client approval prior to the event.

   • Any revisions to the design after approval may incur additional charges.

4. Deliverables

   • Photobooth Services

     • On the event day, the Client will receive one printed copy of each photo strip produced during the event.

     • A digital gallery containing high-quality photos will be provided via a secure online link within 2 business days following the event.

• • Photography Services

• • • For each hour booked, the Client will receive a set of 25 edited photos, delivered via a secure online digital gallery within 5 business days following the event.

    • Additional purchased photos will be delivered within 5 business days of payment confirmation.

5. Backdrops (Photobooth Services)

   • Standard backdrops, as displayed on www.jetstreamstudio.co.za, are included in the photobooth package price.

   • Custom backdrops or designs requested by the Client will incur additional charges, to be quoted and agreed upon in writing prior to the event.

6. Travel Fees

   • A travel fee of R5 per kilometer (calculated for the round trip) will be charged for all events, with distances measured from the Irene Link Shopping Centre in Irene, Pretoria.

7. Packages and Promotions

   • Available packages for both photobooth and photography services are exclusively listed on www.jetstreamstudio.co.za.

   • Any promotional offers will be advertised on the Service Provider’s social media channels, with specific terms and conditions published on the website.

8. Client Responsibilities

   • Provide a suitable, safe, and accessible space for the photobooth setup or photography services, including access to a power source (for photobooth) or necessary areas of the venue (for photography).

   • Ensure timely communication regarding event details, design preferences (for photobooth), or specific photography requirements (e.g., shot lists).

   • Obtain any necessary permissions or permits for the photobooth setup or photography at the venue.

9. Cancellation and Refunds

   • The 50% deposit is fully refundable if cancellation is made at least 14 business days prior to the event date. If cancellation occurs within 14 business days of the event, the deposit will be forfeited.

   • Cancellations made less than 14 days prior to the event will result in the forfeiture of the full payment.

   • The Service Provider reserves the right to cancel the booking if full payment is not received by the deadline, with no obligation to provide services.

10. Liability

    • The Service Provider is not liable for any damages, injuries, or losses incurred during the event unless caused by gross negligence or willful misconduct.

    • The Client is responsible for any damage to the Service Provider’s equipment (photobooth or photography equipment) caused by the Client or their guests, with repair or replacement costs charged to the Client.

11. Use of Images and Content

    • The Client grants the Service Provider the right to use images, photo strips, or other content captured during the event for promotional purposes on the Service Provider’s website (www.jetstreamstudio.co.za) and social media channels.

    • The Service Provider will ensure that any use of such content complies with applicable privacy laws and will not include identifiable images of individuals without prior consent, where required.

    • The Client may request in writing, prior to the event, that specific images or content not be used for promotional purposes, and the Service Provider will comply with such requests.

12. Force Majeure
    The Service Provider shall not be liable for failure to perform services due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, or government restrictions.

13. Governing Law
    These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Pretoria, South Africa.

14. Amendments
    The Service Provider reserves the right to update or modify these Terms at any time, with changes published on www.jetstreamstudio.co.za. Clients will be notified of any changes affecting existing bookings.

By booking our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Last Updated: June 26, 2025